ITIL-4-DITS Exam Format | ITIL-4-DITS Study Center

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Peoplecert ITIL-4-DITS certification exam is an excellent opportunity for IT professionals to enhance their skills and knowledge in digital and IT strategy. ITIL 4 Leader: Digital & IT Strategy Exam certification is widely recognized in the industry and is highly valued by employers. IT professionals who hold this certification are in high demand, and they can expect to earn higher salaries and advance their careers. If you are an IT professional looking to enhance your skills and stay competitive in the job market, the ITIL 4 Leader: Digital & IT Strategy certification exam is an excellent option for you.

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2025 Peoplecert Realistic ITIL-4-DITS Exam Format Free PDF

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Peoplecert ITIL 4 Leader: Digital & IT Strategy Exam Sample Questions (Q35-Q40):

NEW QUESTION # 35
An organization is entering a new market with a range of services. Similar services already exist in the market, and the demand is high.
Which is the BEST approach to pricing and charging for the services in the new market?

A. Adjust competitive prices for the market and competition
B. Establish long-term contracts with fixed prices to help secure future Income
C. Adopt a short-term Increase in the pricing and margins
D. Ensure service costs are clear to the consumers to help regulate prices

Answer: A

Explanation:
Adjusting competitive prices for the market and competition is about setting prices that reflect the value of the services, the demand and supply in the market, and the prices of similar or substitute services offered by competitors. This can help attract customers, increase sales, and gain market share. Reference: ITIL 4 Leader: Digital and IT Strategy, page 81

NEW QUESTION # 36
Which is a leadership skill that relates to having a digital mindset?

A. Measuring the success of strategic digital initiatives
B. Looking at the potential of new tools to meet customer needs
C. Sharing success stories frequently to motivate others
D. Bulking a rapport with regulators and government officials

Answer: B

Explanation:
Looking at the potential of new tools to meet customer needs is a leadership skill that relates to having a digital mindset. It shows curiosity, openness, and willingness to explore and adopt new technologies that can enhance customer value and experience. It also demonstrates a customer-centric and innovative approach to digital transformation. Reference: ITIL 4 Leader: Digital and IT Strategy, page 25-26

NEW QUESTION # 37
An insurance company generates sales from its website, from agents in a call center, and from third parties working for other financial service organizations. The product is very product is very popular and users are generally satisfied. The organization regularly collects and analysis data about service consumers, and this shows users have different levels of satisfaction, depending on how the product was sold.
What should the insurance company consider NEXT to help resolve the situation?

A. Market relevance
B. Customer analytics
C. Omnichannel delivery
D. Customer feedback

Answer: C

NEW QUESTION # 38
Which term includes the use of hardware and software to store, retrieve, transmit, and manipulate data?

A. Digital technology
B. Digital business
C. Digital transformation
D. Digital strategy

Answer: A

Explanation:
Digital technology includes the use of hardware and software to store, retrieve, transmit, and manipulate data. It is one of the components of digital transformation, which is the use of digital technology to create new or modify existing business processes, culture, and customer experiences. Digital strategy is the plan for how an organization will use digital technology to achieve its goals and objectives. Digital business is the business model that leverages digital technology to create value for customers and stakeholders. Reference: ITIL 4 Leader: Digital and IT Strategy, page 5-6

NEW QUESTION # 39
Which parallel model is based on using the Income generated by an existing business model to fund a new digital business model until can fund itself?

A. synergism
B. Concurrence
C. Erosion
D. Cannibalism

Answer: A

Explanation:
Synergism is a parallel model that is based on using the income generated by an existing business model to fund a new digital business model until it can fund itself. It is a way of balancing the risks and rewards of innovation and disruption by creating a synergy between the old and the new business models. Reference: ITIL 4 Leader: Digital and IT Strategy, page 39

NEW QUESTION # 40
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